Data resource ↗ Calls & recordings Call and delivery states The operational events and usage associated with a phone workflow.
Data resource ↗ SMS & WhatsApp Call or message context The participants, channel and purpose of a phone conversation.
Data resource ↗ Consent & ingress Consent keyword signal An authenticated STOP, START or HELP signal with its source evidence.
Data resource ↗ Calls & recordings Consented call recording A proposed recording reference links approved audio to its call and retention scope.
Data resource ↗ Numbers & contacts Contact and phone association A structured phone address can be linked to a reviewed participant identity.
Data resource ↗ Routing & availability Exact delivery intent A prepared request binding the selected content, recipient and route.
Data resource ↗ Numbers & contacts Phone identity A number associated with a holder, purpose and supported territory.
Data resource ↗ Consent & ingress Recipient consent state An explicit opted-in, opted-out or unknown decision for a recipient.
Data resource ↗ Routing & availability Reviewed callback request A chosen recipient, reason and availability window describe a possible callback.
Data resource ↗ Routing & availability Route eligibility Evidence that a particular transport can handle this exact intent.
Data resource ↗ SMS & WhatsApp SMS record A message with sender, recipient, body and transport state.
Data resource ↗ Delivery evidence SMS transport receipt The normalized state, provider reference and cost of an SMS attempt.
Data resource ↗ Numbers & contacts Structured phone address Calling code, national number, extension and an optional E.164 value.
Data resource ↗ Calls & recordings Telephone call session A proposed call record retains direction, participants, state and provider references.
Data resource ↗ Calls & recordings Voicemail reference A proposed missed-call message retains its source audio and caller context.
Data resource ↗ SMS & WhatsApp WhatsApp destination A recipient binding interpreted by the selected WhatsApp transport.
Data resource ↗ SMS & WhatsApp WhatsApp text message Body text and a configured sender/recipient route define the supported message effect.
Capability ↗ Calls & recordings Approve a recording handoff Select one recording and the permitted transcription purpose before sharing.