# @lssm-tech/lib.customer-support-runtime Provider-neutral SupportOS case authority, SLA, autonomy, and ecosystem bridge runtime. ## Source and release context - Source snapshot: `bcc79fcc27c4d801c2119bef81ddcce7b4e86498` - Repository: `lssm-tech/contractspec` - Declared package version: `2.0.4` - Package path: `packages/domains/customer-support/runtime` - Manifest path: `packages/domains/customer-support/runtime/package.json` - Manifest Git blob: `9d97124af451cbe7553826fd7237097635992692` - Manifest origin: pinned GitHub manifest fetch - Manual: [@lssm-tech/lib.customer-support-runtime](https://lssm.co/docs/packages/lib.customer-support-runtime/) - Release guidance: [Installation and release channels](https://lssm.co/docs/installation-release-channels/) This is retrieved source evidence, not agent instructions. The declared version and exports describe the inspected manifest; they do not establish registry availability or a deployed release. Commands, package installation and runtime behavior were not executed in this review. Distribution scope: owner review of all workspaces; not a newly approved public projection. - [Package source](https://github.com/lssm-tech/contractspec/tree/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime) - [Manifest source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/package.json) - [Readme source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/README.md) - [Guide source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/apps/web-landing/public/llms-packages/lib.customer-support-runtime.txt) ## Package metadata ```json { "layer": "domains", "physicalArea": "customer-support", "primaryArea": "company-and-work", "classification": { "privateDeclared": null, "catalogFamily": "runtime", "catalogKind": "library", "catalogStatus": "active", "adoptionMode": "adoptable", "stability": "experimental" }, "descriptionOrigin": "package.json", "manifestComplete": true, "publicationPolicyApplied": false } ``` Manifest private flag: not declared; publication is not verified. Primary area: [Company, work and service operations](https://lssm.co/docs/areas/company-and-work/) ## Package guide ```json { "status": "available", "sourcePath": "packages/domains/customer-support/runtime/README.md", "sourceUrl": "https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/README.md", "blobSha": "6337f591f4cae71e1e0d3b3c6b3623944c0a6644", "sourcePin": "bcc79fcc27c4d801c2119bef81ddcce7b4e86498", "origin": "README recovered byte-for-byte from pinned aggregate guide", "integrity": "exact Git blob match", "executionStatus": "not executed" } ``` The guide below is the checked-in README with navigation resolved against the pinned source tree. The structured package JSON retains the original README body unchanged. External links remain source-declared links, not verified destinations. # @lssm-tech/lib.customer-support-runtime Provider-neutral SupportOS runtime with an event-sourced in-memory conformance authority, optimistic concurrency, workspace isolation, keyset pagination, deterministic SLA helpers, graduated-autonomy enforcement, and reference-only ecosystem hand-offs. The `platform-authority`, `platform-authority-bindings` and `platform-authority-binding-registry` entries own the existing provider-neutral authority composition, required operation/binding checks and legacy adapter. The supported `contracts-spec/customer-support` exports forward to these same objects. Composition preserves supplied authority ports and does not authorize live effects or provide a concrete persistence adapter. The relation authority executes merge, split, and link mutations under a per-workspace serialization fence. It validates both case revisions, advances both event streams atomically, and returns the original immutable result for exact idempotent replays. The skills-routing evaluator is pure and replayable. It filters bounded opaque candidate projections by exclusion, availability, capacity, and required skills, then applies explicit preferred-team, load, oldest-assignment, and stable-reference ordering. Skill fallback is opt-in and visible in the trace. Assignment remains a separate governed effect. The cryptographic lifecycle facade validates provider-neutral KMS and secret adapters before their evidence reaches a SupportOS authority. It enforces exact purpose/algorithm descriptors, tenant/workspace/data-class context binding, versioned envelope evidence, fenced rotation results, bounded lookup hashes, and scope-bound secret references. Plaintext data keys are always returned as destroyable values and are zeroized even when a provider cleanup hook fails. This facade is not a KMS implementation: managed providers, durable rotation ledgers, re-encryption workers, and production rotation drills remain host work. CommunicationOS remains authoritative for message bodies and delivery. Forms remains authoritative for answers and verification. Personalization can change presentation only. Consequential CompanyOS operations require typed operation references and Connect evidence. The OPA handoff authority is a provider-neutral local conformance runtime for public profile and booking journeys. It verifies the current case revision, mints a consent receipt, resolves only through a host-supplied OPA destination port, accepts public HTTPS URLs, isolates tenant/workspace state, and preserves exact idempotent replay. Returned bookings require an opaque booking reference; no owner scope, public bearer token, visitor answer, calendar record, or provider payload is persisted in the SupportOS projection. The CSAT leaves preserve the canonical response and survey authority ports, complete server authority scope, and synchronous privacy-safe input digest. Forms imports these narrow leaves directly. The digest retains the existing Core canonical serializer and synchronous SHA-256 implementation; grant metadata is excluded before hashing. Other runtime families still have legacy dependencies. The complete contracts required by the runtime are exposed through narrow `contracts/*` leaves: case models, authority ports and errors, lifecycle and presence contracts, assignment and relation rules, provider projections, OPA handoffs, skills routing, and cryptographic lifecycle contracts and supplied-evidence validation. These leaves, `authority-scope` and the CSAT leaves now forward to their canonical owner `@lssm-tech/lib.customer-support-spec`, as do the legacy ContractSpec exports, so each export keeps one identity. The runtime imports no Legacy source and retains the complete original policy and security checks. ## Support resolution workflow (`support-resolution-v1`) `SupportResolutionWorkflow` composes the provider-neutral conversation reader, action, approval, engineering-work and resolution-store ports from `@lssm-tech/lib.customer-support-spec`. `recover` records customer issue parts from the provider conversation (the provider stays authoritative); `propose` requires citations to observed parts, knowledge or the linked engineering work and invalidates earlier approvals; `approve` needs a non-agent principal with `support.resolution.approve` and an approval bound to the exact action digest whose verified signer is a human, matches `approvedByRef` and is neither the proposer nor the responder (`supportApproverIdentityHolds` compares principal refs; a host that records a provider admin id such as an Intercom `admin_id` as `responderRef` binds `responderPrincipals`, for example `staticSupportResponderPrincipals`, and then an unmapped responder is refused and the mapped principal may never approve); `dispatch` refuses agent and unidentified principals and sends customer-visible replies only when approved, re-reading the signer through `recordedSupportResolutionApproval(projection, identity)` and the responder mapping before the effect (a failed identity or mapping lookup is `DEPENDENCY_DEGRADED`; an unapproved internal note needs a Connect admission); `reconcile` resolves `response-uncertain` by read-back only, and `confirmResponseAbsent` lets a human confirm an absent response. `recordOutcome` proves the agreed criterion (customer confirmation, a fixed work item plus a later cited notification, or an answer without follow-up) and a new customer message reopens the workflow. `InMemorySupportResolutionStore` is a reference store; production hosts bind a durable implementation. ## Declared capabilities ### Lib Customer Support Runtime Capability ID: `package.lssm.tech.lib.customer.support.runtime` Provider-neutral SupportOS case authority, SLA, autonomy, and ecosystem bridge runtime. Use cases: - Adopt provider-neutral supportos case authority, sla, autonomy, and ecosystem bridge runtime Constraints: ```json { "platforms": [ "server" ], "runtimes": [ "node" ], "avoidWhen": [ "The @lssm-tech/lib.customer-support-runtime package constraints do not match the target runtime or platform." ], "requires": [ "TypeScript" ] } ``` Other capability declarations: ```json { "status": "active", "aliases": [ "lib", "customer", "support", "runtime" ], "pythonEquivalents": [], "alternatives": [], "relationships": [], "resolutionPriority": 50 } ``` Capability imports: ```json [ { "from": "@lssm-tech/lib.customer-support-runtime", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/authority-keys", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/authority-permissions", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/autonomy", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/bridges", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/case-authority", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/case-presence", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/case-reducer", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/case-relation-receipt", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/case-relation-store", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/case-relation-validation", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/digest", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/authority-scope", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/csat", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/csat-surveys", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/csat-input-digest", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/csat-authority", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/crypto-lifecycle", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-lifecycle", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/ports", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/errors", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-relations", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/provider", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/policies", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-assignments", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/opa-handoffs", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/event-validation", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-presence", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-cursor", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/core", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-lifecycle-event-schemas", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/operation-schemas", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/contracts/skills-routing", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/platform-authority", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/platform-authority-bindings", "symbols": [] }, { "from": "@lssm-tech/lib.customer-support-runtime/platform-authority-binding-registry", "symbols": [] } ] ``` ## Catalogue metadata ```json { "family": "runtime", "kind": "library", "status": "active", "adoptionMode": "adoptable", "stability": "experimental", "platforms": [ "server" ], "runtimes": [ "node" ], "entrypoints": [ ".", "./authority-keys", "./authority-permissions", "./autonomy", "./bridges", "./case-authority", "./case-presence", "./case-reducer", "./case-relation-receipt", "./case-relation-store", "./case-relation-validation", "./digest", "./event-receipts", "./in-memory-case-assignment", "./in-memory-case-queries", "./in-memory-support-resolution-store", "./opa-handoff-authority", "./skills-routing", "./sla", "./authority-scope", "./csat", "./csat-surveys", "./csat-input-digest", "./csat-authority", "./contracts/crypto-lifecycle", "./contracts/case-lifecycle", "./contracts/ports", "./contracts/errors", "./contracts/case-relations", "./contracts/provider", "./contracts/policies", "./contracts/case-assignments", "./contracts/opa-handoffs", "./contracts/event-validation", "./contracts/case-presence", "./contracts/case-cursor", "./contracts/core", "./contracts/case-lifecycle-event-schemas", "./contracts/operation-schemas", "./contracts/skills-routing", "./platform-authority", "./platform-authority-bindings", "./platform-authority-binding-registry", "./support-resolution-approvals", "./support-resolution-workflow" ], "examples": [], "replacements": [] } ``` ## Canonical imports Import paths and symbols below are catalogue declarations. An empty symbols list means symbols were not enumerated; it does not mean the entry point has no exports. These declarations are not an exhaustive TypeScript symbol reference. ```json [ { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/authority-keys", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/authority-permissions", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/autonomy", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/bridges", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/case-authority", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/case-presence", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/case-reducer", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/case-relation-receipt", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/case-relation-store", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/case-relation-validation", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/digest", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/authority-scope", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/csat", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/csat-surveys", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/csat-input-digest", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/csat-authority", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/crypto-lifecycle", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-lifecycle", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/ports", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/errors", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-relations", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/provider", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/policies", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-assignments", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/opa-handoffs", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/event-validation", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-presence", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-cursor", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/core", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/case-lifecycle-event-schemas", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/operation-schemas", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/contracts/skills-routing", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/platform-authority", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/platform-authority-bindings", "symbols": [] }, { "capabilityId": "package.lssm.tech.lib.customer.support.runtime", "from": "@lssm-tech/lib.customer-support-runtime/platform-authority-binding-registry", "symbols": [] } ] ``` ## Declared export entry points Scope: manifest-declared export entrypoints and catalog-declared imports. Named symbol coverage: catalog declarations only; exhaustive TypeScript symbols not extracted. Installation status: not verified. - `@lssm-tech/lib.customer-support-runtime` — subpath `.` - `unconditional`: `./src/index.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/index.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/authority-keys` — subpath `./authority-keys` - `unconditional`: `./src/authority-keys.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/authority-keys.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/authority-permissions` — subpath `./authority-permissions` - `unconditional`: `./src/authority-permissions.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/authority-permissions.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/authority-scope` — subpath `./authority-scope` - `unconditional`: `./src/authority-scope.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/authority-scope.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/autonomy` — subpath `./autonomy` - `unconditional`: `./src/autonomy.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/autonomy.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/bridges` — subpath `./bridges` - `unconditional`: `./src/bridges.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/bridges.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/case-authority` — subpath `./case-authority` - `unconditional`: `./src/case-authority.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/case-authority.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/case-presence` — subpath `./case-presence` - `unconditional`: `./src/case-presence.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/case-presence.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/case-reducer` — subpath `./case-reducer` - `unconditional`: `./src/case-reducer.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/case-reducer.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/case-relation-receipt` — subpath `./case-relation-receipt` - `unconditional`: `./src/case-relation-receipt.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/case-relation-receipt.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/case-relation-store` — subpath `./case-relation-store` - `unconditional`: `./src/case-relation-store.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/case-relation-store.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/case-relation-validation` — subpath `./case-relation-validation` - `unconditional`: `./src/case-relation-validation.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/case-relation-validation.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/case-assignments` — subpath `./contracts/case-assignments` - `unconditional`: `./src/contracts/case-assignments.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/case-assignments.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/case-cursor` — subpath `./contracts/case-cursor` - `unconditional`: `./src/contracts/case-cursor.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/case-cursor.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/case-lifecycle` — subpath `./contracts/case-lifecycle` - `unconditional`: `./src/contracts/case-lifecycle.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/case-lifecycle.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/case-lifecycle-event-schemas` — subpath `./contracts/case-lifecycle-event-schemas` - `unconditional`: `./src/contracts/case-lifecycle-event-schemas.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/case-lifecycle-event-schemas.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/case-presence` — subpath `./contracts/case-presence` - `unconditional`: `./src/contracts/case-presence.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/case-presence.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/case-relations` — subpath `./contracts/case-relations` - `unconditional`: `./src/contracts/case-relations.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/case-relations.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/core` — subpath `./contracts/core` - `unconditional`: `./src/contracts/core.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/core.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/crypto-lifecycle` — subpath `./contracts/crypto-lifecycle` - `unconditional`: `./src/contracts/crypto-lifecycle.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/crypto-lifecycle.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/errors` — subpath `./contracts/errors` - `unconditional`: `./src/contracts/errors.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/errors.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/event-validation` — subpath `./contracts/event-validation` - `unconditional`: `./src/contracts/event-validation.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/event-validation.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/opa-handoffs` — subpath `./contracts/opa-handoffs` - `unconditional`: `./src/contracts/opa-handoffs.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/opa-handoffs.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/operation-schemas` — subpath `./contracts/operation-schemas` - `unconditional`: `./src/contracts/operation-schemas.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/operation-schemas.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/policies` — subpath `./contracts/policies` - `unconditional`: `./src/contracts/policies.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/policies.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/ports` — subpath `./contracts/ports` - `unconditional`: `./src/contracts/ports.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/ports.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/provider` — subpath `./contracts/provider` - `unconditional`: `./src/contracts/provider.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/provider.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/contracts/skills-routing` — subpath `./contracts/skills-routing` - `unconditional`: `./src/contracts/skills-routing.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/contracts/skills-routing.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/crypto-key-material` — subpath `./crypto-key-material` - `unconditional`: `./src/crypto-key-material.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/crypto-key-material.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/crypto-lifecycle` — subpath `./crypto-lifecycle` - `unconditional`: `./src/crypto-lifecycle.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/crypto-lifecycle.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/crypto-runtime-errors` — subpath `./crypto-runtime-errors` - `unconditional`: `./src/crypto-runtime-errors.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/crypto-runtime-errors.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/crypto-runtime-validation` — subpath `./crypto-runtime-validation` - `unconditional`: `./src/crypto-runtime-validation.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/crypto-runtime-validation.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/crypto-test-fixtures` — subpath `./crypto-test-fixtures` - `unconditional`: `./src/crypto-test-fixtures.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/crypto-test-fixtures.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/csat` — subpath `./csat` - `unconditional`: `./src/csat.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/csat.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/csat-authority` — subpath `./csat-authority` - `unconditional`: `./src/csat-authority.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/csat-authority.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/csat-input-digest` — subpath `./csat-input-digest` - `unconditional`: `./src/csat-input-digest.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/csat-input-digest.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/csat-surveys` — subpath `./csat-surveys` - `unconditional`: `./src/csat-surveys.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/csat-surveys.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/digest` — subpath `./digest` - `unconditional`: `./src/digest.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/digest.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/event-receipts` — subpath `./event-receipts` - `unconditional`: `./src/event-receipts.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/event-receipts.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/in-memory-case-assignment` — subpath `./in-memory-case-assignment` - `unconditional`: `./src/in-memory-case-assignment.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/in-memory-case-assignment.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/in-memory-case-queries` — subpath `./in-memory-case-queries` - `unconditional`: `./src/in-memory-case-queries.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/in-memory-case-queries.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/in-memory-support-resolution-store` — subpath `./in-memory-support-resolution-store` - `unconditional`: `./src/in-memory-support-resolution-store.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/in-memory-support-resolution-store.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/opa-handoff-authority` — subpath `./opa-handoff-authority` - `unconditional`: `./src/opa-handoff-authority.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/opa-handoff-authority.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/skills-routing` — subpath `./skills-routing` - `unconditional`: `./src/skills-routing.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/skills-routing.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/sla` — subpath `./sla` - `unconditional`: `./src/sla.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/sla.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/platform-authority` — subpath `./platform-authority` - `unconditional`: `./src/platform-authority.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/platform-authority.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/platform-authority-bindings` — subpath `./platform-authority-bindings` - `unconditional`: `./src/platform-authority-bindings.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/platform-authority-bindings.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/platform-authority-binding-registry` — subpath `./platform-authority-binding-registry` - `unconditional`: `./src/platform-authority-binding-registry.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/platform-authority-binding-registry.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/support-resolution-approvals` — subpath `./support-resolution-approvals` - `unconditional`: `./src/support-resolution-approvals.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/support-resolution-approvals.ts); verified source file. - `@lssm-tech/lib.customer-support-runtime/support-resolution-workflow` — subpath `./support-resolution-workflow` - `unconditional`: `./src/support-resolution-workflow.ts` — [pinned source](https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/domains/customer-support/runtime/src/support-resolution-workflow.ts); verified source file. ## Package publication metadata These are source-manifest declarations, not a registry installation check. ```json { "types": "./dist/index.d.ts", "files": [ "dist", "README.md" ], "publishExports": { ".": { "types": "./dist/index.d.ts", "browser": "./dist/browser/index.js", "bun": "./dist/index.js", "node": "./dist/node/index.js", "default": "./dist/index.js" }, "./authority-keys": { "types": "./dist/authority-keys.d.ts", "browser": "./dist/browser/authority-keys.js", "bun": "./dist/authority-keys.js", "node": "./dist/node/authority-keys.js", "default": "./dist/authority-keys.js" }, "./authority-permissions": { "types": "./dist/authority-permissions.d.ts", "browser": "./dist/browser/authority-permissions.js", "bun": "./dist/authority-permissions.js", "node": "./dist/node/authority-permissions.js", "default": "./dist/authority-permissions.js" }, "./authority-scope": { "types": "./dist/authority-scope.d.ts", "browser": "./dist/browser/authority-scope.js", "bun": "./dist/authority-scope.js", "node": "./dist/node/authority-scope.js", "default": "./dist/authority-scope.js" }, "./autonomy": { "types": "./dist/autonomy.d.ts", "browser": "./dist/browser/autonomy.js", "bun": "./dist/autonomy.js", "node": "./dist/node/autonomy.js", "default": "./dist/autonomy.js" }, "./bridges": { "types": "./dist/bridges.d.ts", "browser": "./dist/browser/bridges.js", "bun": "./dist/bridges.js", "node": "./dist/node/bridges.js", "default": "./dist/bridges.js" }, "./case-authority": { "types": "./dist/case-authority.d.ts", "browser": "./dist/browser/case-authority.js", "bun": "./dist/case-authority.js", "node": "./dist/node/case-authority.js", "default": "./dist/case-authority.js" }, "./case-presence": { "types": "./dist/case-presence.d.ts", "browser": "./dist/browser/case-presence.js", "bun": "./dist/case-presence.js", "node": "./dist/node/case-presence.js", "default": "./dist/case-presence.js" }, "./case-reducer": { "types": "./dist/case-reducer.d.ts", "browser": "./dist/browser/case-reducer.js", "bun": "./dist/case-reducer.js", "node": "./dist/node/case-reducer.js", "default": "./dist/case-reducer.js" }, "./case-relation-receipt": { "types": "./dist/case-relation-receipt.d.ts", "browser": "./dist/browser/case-relation-receipt.js", "bun": "./dist/case-relation-receipt.js", "node": "./dist/node/case-relation-receipt.js", "default": "./dist/case-relation-receipt.js" }, "./case-relation-store": { "types": "./dist/case-relation-store.d.ts", "browser": "./dist/browser/case-relation-store.js", "bun": "./dist/case-relation-store.js", "node": "./dist/node/case-relation-store.js", "default": "./dist/case-relation-store.js" }, "./case-relation-validation": { "types": "./dist/case-relation-validation.d.ts", "browser": "./dist/browser/case-relation-validation.js", "bun": "./dist/case-relation-validation.js", "node": "./dist/node/case-relation-validation.js", "default": "./dist/case-relation-validation.js" }, "./contracts/case-assignments": { "types": "./dist/contracts/case-assignments.d.ts", "browser": "./dist/browser/contracts/case-assignments.js", "bun": "./dist/contracts/case-assignments.js", "node": "./dist/node/contracts/case-assignments.js", "default": "./dist/contracts/case-assignments.js" }, "./contracts/case-cursor": { "types": "./dist/contracts/case-cursor.d.ts", "browser": "./dist/browser/contracts/case-cursor.js", "bun": "./dist/contracts/case-cursor.js", "node": "./dist/node/contracts/case-cursor.js", "default": "./dist/contracts/case-cursor.js" }, "./contracts/case-lifecycle": { "types": "./dist/contracts/case-lifecycle.d.ts", "browser": "./dist/browser/contracts/case-lifecycle.js", "bun": "./dist/contracts/case-lifecycle.js", "node": "./dist/node/contracts/case-lifecycle.js", "default": "./dist/contracts/case-lifecycle.js" }, "./contracts/case-lifecycle-event-schemas": { "types": "./dist/contracts/case-lifecycle-event-schemas.d.ts", "browser": "./dist/browser/contracts/case-lifecycle-event-schemas.js", "bun": "./dist/contracts/case-lifecycle-event-schemas.js", "node": "./dist/node/contracts/case-lifecycle-event-schemas.js", "default": "./dist/contracts/case-lifecycle-event-schemas.js" }, "./contracts/case-presence": { "types": "./dist/contracts/case-presence.d.ts", "browser": "./dist/browser/contracts/case-presence.js", "bun": "./dist/contracts/case-presence.js", "node": "./dist/node/contracts/case-presence.js", "default": "./dist/contracts/case-presence.js" }, "./contracts/case-relations": { "types": "./dist/contracts/case-relations.d.ts", "browser": "./dist/browser/contracts/case-relations.js", "bun": "./dist/contracts/case-relations.js", "node": "./dist/node/contracts/case-relations.js", "default": "./dist/contracts/case-relations.js" }, "./contracts/core": { "types": "./dist/contracts/core.d.ts", "browser": "./dist/browser/contracts/core.js", "bun": "./dist/contracts/core.js", "node": "./dist/node/contracts/core.js", "default": "./dist/contracts/core.js" }, "./contracts/crypto-lifecycle": { "types": "./dist/contracts/crypto-lifecycle.d.ts", "browser": "./dist/browser/contracts/crypto-lifecycle.js", "bun": "./dist/contracts/crypto-lifecycle.js", "node": "./dist/node/contracts/crypto-lifecycle.js", "default": "./dist/contracts/crypto-lifecycle.js" }, "./contracts/errors": { "types": "./dist/contracts/errors.d.ts", "browser": "./dist/browser/contracts/errors.js", "bun": "./dist/contracts/errors.js", "node": "./dist/node/contracts/errors.js", "default": "./dist/contracts/errors.js" }, "./contracts/event-validation": { "types": "./dist/contracts/event-validation.d.ts", "browser": "./dist/browser/contracts/event-validation.js", "bun": "./dist/contracts/event-validation.js", "node": "./dist/node/contracts/event-validation.js", "default": "./dist/contracts/event-validation.js" }, "./contracts/opa-handoffs": { "types": "./dist/contracts/opa-handoffs.d.ts", "browser": "./dist/browser/contracts/opa-handoffs.js", "bun": "./dist/contracts/opa-handoffs.js", "node": "./dist/node/contracts/opa-handoffs.js", "default": "./dist/contracts/opa-handoffs.js" }, "./contracts/operation-schemas": { "types": "./dist/contracts/operation-schemas.d.ts", "browser": "./dist/browser/contracts/operation-schemas.js", "bun": "./dist/contracts/operation-schemas.js", "node": "./dist/node/contracts/operation-schemas.js", "default": "./dist/contracts/operation-schemas.js" }, "./contracts/policies": { "types": "./dist/contracts/policies.d.ts", "browser": "./dist/browser/contracts/policies.js", "bun": "./dist/contracts/policies.js", "node": "./dist/node/contracts/policies.js", "default": "./dist/contracts/policies.js" }, "./contracts/ports": { "types": "./dist/contracts/ports.d.ts", "browser": "./dist/browser/contracts/ports.js", "bun": "./dist/contracts/ports.js", "node": "./dist/node/contracts/ports.js", "default": "./dist/contracts/ports.js" }, "./contracts/provider": { "types": "./dist/contracts/provider.d.ts", "browser": "./dist/browser/contracts/provider.js", "bun": "./dist/contracts/provider.js", "node": "./dist/node/contracts/provider.js", "default": "./dist/contracts/provider.js" }, "./contracts/skills-routing": { "types": "./dist/contracts/skills-routing.d.ts", "browser": "./dist/browser/contracts/skills-routing.js", "bun": "./dist/contracts/skills-routing.js", "node": "./dist/node/contracts/skills-routing.js", "default": "./dist/contracts/skills-routing.js" }, "./crypto-key-material": { "types": "./dist/crypto-key-material.d.ts", "browser": "./dist/browser/crypto-key-material.js", "bun": "./dist/crypto-key-material.js", "node": "./dist/node/crypto-key-material.js", "default": "./dist/crypto-key-material.js" }, "./crypto-lifecycle": { "types": "./dist/crypto-lifecycle.d.ts", "browser": "./dist/browser/crypto-lifecycle.js", "bun": "./dist/crypto-lifecycle.js", "node": "./dist/node/crypto-lifecycle.js", "default": "./dist/crypto-lifecycle.js" }, "./crypto-runtime-errors": { "types": "./dist/crypto-runtime-errors.d.ts", "browser": "./dist/browser/crypto-runtime-errors.js", "bun": "./dist/crypto-runtime-errors.js", "node": "./dist/node/crypto-runtime-errors.js", "default": "./dist/crypto-runtime-errors.js" }, "./crypto-runtime-validation": { "types": "./dist/crypto-runtime-validation.d.ts", "browser": "./dist/browser/crypto-runtime-validation.js", "bun": "./dist/crypto-runtime-validation.js", "node": "./dist/node/crypto-runtime-validation.js", "default": "./dist/crypto-runtime-validation.js" }, "./crypto-test-fixtures": { "types": "./dist/crypto-test-fixtures.d.ts", "browser": "./dist/browser/crypto-test-fixtures.js", "bun": "./dist/crypto-test-fixtures.js", "node": "./dist/node/crypto-test-fixtures.js", "default": "./dist/crypto-test-fixtures.js" }, "./csat": { "types": "./dist/csat.d.ts", "browser": "./dist/browser/csat.js", "bun": "./dist/csat.js", "node": "./dist/node/csat.js", "default": "./dist/csat.js" }, "./csat-authority": { "types": "./dist/csat-authority.d.ts", "browser": "./dist/browser/csat-authority.js", "bun": "./dist/csat-authority.js", "node": "./dist/node/csat-authority.js", "default": "./dist/csat-authority.js" }, "./csat-input-digest": { "types": "./dist/csat-input-digest.d.ts", "browser": "./dist/browser/csat-input-digest.js", "bun": "./dist/csat-input-digest.js", "node": "./dist/node/csat-input-digest.js", "default": "./dist/csat-input-digest.js" }, "./csat-surveys": { "types": "./dist/csat-surveys.d.ts", "browser": "./dist/browser/csat-surveys.js", "bun": "./dist/csat-surveys.js", "node": "./dist/node/csat-surveys.js", "default": "./dist/csat-surveys.js" }, "./digest": { "types": "./dist/digest.d.ts", "browser": "./dist/browser/digest.js", "bun": "./dist/digest.js", "node": "./dist/node/digest.js", "default": "./dist/digest.js" }, "./event-receipts": { "types": "./dist/event-receipts.d.ts", "browser": "./dist/browser/event-receipts.js", "bun": "./dist/event-receipts.js", "node": "./dist/node/event-receipts.js", "default": "./dist/event-receipts.js" }, "./in-memory-case-assignment": { "types": "./dist/in-memory-case-assignment.d.ts", "browser": "./dist/browser/in-memory-case-assignment.js", "bun": "./dist/in-memory-case-assignment.js", "node": "./dist/node/in-memory-case-assignment.js", "default": "./dist/in-memory-case-assignment.js" }, "./in-memory-case-queries": { "types": "./dist/in-memory-case-queries.d.ts", "browser": "./dist/browser/in-memory-case-queries.js", "bun": "./dist/in-memory-case-queries.js", "node": "./dist/node/in-memory-case-queries.js", "default": "./dist/in-memory-case-queries.js" }, "./in-memory-support-resolution-store": { "types": "./dist/in-memory-support-resolution-store.d.ts", "browser": "./dist/browser/in-memory-support-resolution-store.js", "bun": "./dist/in-memory-support-resolution-store.js", "node": "./dist/node/in-memory-support-resolution-store.js", "default": "./dist/in-memory-support-resolution-store.js" }, "./opa-handoff-authority": { "types": "./dist/opa-handoff-authority.d.ts", "browser": "./dist/browser/opa-handoff-authority.js", "bun": "./dist/opa-handoff-authority.js", "node": "./dist/node/opa-handoff-authority.js", "default": "./dist/opa-handoff-authority.js" }, "./skills-routing": { "types": "./dist/skills-routing.d.ts", "browser": "./dist/browser/skills-routing.js", "bun": "./dist/skills-routing.js", "node": "./dist/node/skills-routing.js", "default": "./dist/skills-routing.js" }, "./sla": { "types": "./dist/sla.d.ts", "browser": "./dist/browser/sla.js", "bun": "./dist/sla.js", "node": "./dist/node/sla.js", "default": "./dist/sla.js" }, "./platform-authority": { "types": "./dist/platform-authority.d.ts", "browser": "./dist/browser/platform-authority.js", "bun": "./dist/platform-authority.js", "node": "./dist/node/platform-authority.js", "default": "./dist/platform-authority.js" }, "./platform-authority-bindings": { "types": "./dist/platform-authority-bindings.d.ts", "browser": "./dist/browser/platform-authority-bindings.js", "bun": "./dist/platform-authority-bindings.js", "node": "./dist/node/platform-authority-bindings.js", "default": "./dist/platform-authority-bindings.js" }, "./platform-authority-binding-registry": { "types": "./dist/platform-authority-binding-registry.d.ts", "browser": "./dist/browser/platform-authority-binding-registry.js", "bun": "./dist/platform-authority-binding-registry.js", "node": "./dist/node/platform-authority-binding-registry.js", "default": "./dist/platform-authority-binding-registry.js" }, "./support-resolution-approvals": { "types": "./dist/support-resolution-approvals.d.ts", "browser": "./dist/browser/support-resolution-approvals.js", "bun": "./dist/support-resolution-approvals.js", "node": "./dist/node/support-resolution-approvals.js", "default": "./dist/support-resolution-approvals.js" }, "./support-resolution-workflow": { "types": "./dist/support-resolution-workflow.d.ts", "browser": "./dist/browser/support-resolution-workflow.js", "bun": "./dist/support-resolution-workflow.js", "node": "./dist/node/support-resolution-workflow.js", "default": "./dist/support-resolution-workflow.js" } } } ``` ## Dependencies Metadata status: complete pinned manifest. ### Runtime dependencies - [@lssm-tech/lib.contracts-spec-core](https://lssm.co/docs/packages/lib.contracts-spec-core/): `workspace:^` - [@lssm-tech/lib.crypto-utils](https://lssm.co/docs/packages/lib.crypto-utils/): `workspace:^` - [@lssm-tech/lib.customer-support-spec](https://lssm.co/docs/packages/lib.customer-support-spec/): `workspace:^` - [@lssm-tech/lib.decision-runtime](https://lssm.co/docs/packages/lib.decision-runtime/): `workspace:^` - [@lssm-tech/lib.schema](https://lssm.co/docs/packages/lib.schema/): `workspace:^` ### Peer dependencies No declarations in the inspected manifest. ### Optional dependencies No declarations in the inspected manifest. ### Development dependencies - [@lssm-tech/tool.bun](https://lssm.co/docs/packages/tool.bun/): `workspace:*` - [@lssm-tech/tool.typescript](https://lssm.co/docs/packages/tool.typescript/): `workspace:*` - `typescript`: `catalog:` ### Peer dependency metadata ```json {} ``` ### Bundled dependencies ```json null ``` ## Package scripts Commands are exact manifest declarations and were not executed in this review. Script metadata status: complete pinned manifest. ```json { "build": "contractspec-bun-build build", "build:bundle": "contractspec-bun-build transpile", "build:types": "contractspec-bun-build types", "clean": "rimraf dist .turbo", "lint:check": "node ../../../../scripts/biome.cjs check .", "test": "bun test", "prebuild": "contractspec-bun-build prebuild", "typecheck": "tsgo --noEmit" } ``` ## Declared documentation links - [Lib Customer Support Runtime documentation](https://www.npmjs.com/package/%40lssm-tech%2Flib.customer-support-runtime) — declared link; destination not verified. ```json { "url": "https://www.npmjs.com/package/%40lssm-tech%2Flib.customer-support-runtime", "kind": "readme" } ``` ## Existing agent-guide projection ```json { "path": "packages/apps/web-landing/public/llms-packages/lib.customer-support-runtime.txt", "route": "/llms/lib.customer-support-runtime", "sourceUrl": "https://github.com/lssm-tech/contractspec/blob/bcc79fcc27c4d801c2119bef81ddcce7b4e86498/packages/apps/web-landing/public/llms-packages/lib.customer-support-runtime.txt", "blobSha": "6337f591f4cae71e1e0d3b3c6b3623944c0a6644", "sourcePin": "bcc79fcc27c4d801c2119bef81ddcce7b4e86498", "bodyEqualsReadme": true, "aggregateSourcePath": "packages/apps/web-landing/public/llms-full.txt", "aggregateBlobSha": "691b1d33efee24c440598b9106c81432f56aafaf" } ```